Frequently Asked Questions
How long does it take to receive a payout?
Payouts are processed in the shortest delays*. Please find the cut-off time and timing for each payout method in the table below.
Cut-off time: corresponds to the time at which payouts will be processed on working days
Payout timing: necessary time for the payouts to be transferred to the user's bank account
|Currency||Accounttype||Cut-off time||Payout timing||Comment|
|EUR||ALL||15:30 CET||2 working days||IBAN format is mandatory for EUR transfers in the SEPA zone|
|GBP||IBAN||15:30 CET||2 to 5 working days||n/a|
|GBP||UK||11:30 / 16:30 CET||Within 2 hours on working days||Payouts are processed twice per day|
|USD||US||15:30 CET||2 working days||n/a|
|USD||OTHER||15:30 CET||2 to 5 working days||n/a|
|CAD||CA||15:30 CET||2 to 5 working days||n/a|
|DKK||IBAN||15:30 CET||2 working days||n/a|
|Else||ALL||15:30 CET||2 to 5 working days||n/a|
*Please note that some payouts will require more time to be processed while they are reviewed by our compliance team.